Franciscan Virtual Urgent Care
Franciscan Virtual Urgent Care brings the provider visit to you — when and where you need it.
Virtual Urgent Care
Our Virtual Urgent Care service offers convenient access to board-certified family medicine providers or advanced registered nurse practitioners to treat after-hours health concerns over the phone or via a web camera (webcam). All CHI Franciscan employees and their dependents are welcome to use the Franciscan Virtual Urgent Care program for a flat $35 fee at franciscanvirtualcare.org or by calling 855-356-8053. This service is considered a qualified health care expense so you can use your health account to pay for this service.
Choosing the right level of care
Below is a quick summary of CHI Franciscan’s primary care, urgent care, Franciscan Virtual Urgent Care and emergency services to help you choose the right level of care for you and your loved ones:
Your long-term partner — If the situation doesn’t require immediate care, turn to your primary care provider. He or she can provide routine health exams, regular screenings, vaccinations, prescription refills and treat illnesses, like the flu and ear infections, and minor injuries, partnering with you to follow your overall health. To find a provider in the Rainier Health Network please visit http://rainierhealthnetwork.org.
Same-day care, no appointment necessary. For those times when you need care the same day, but your provider isn’t available — such as evenings and weekends — urgent care offers walk-in appointments and extended hours. CHI Franciscan clinics provide digital X-ray, stitches and care for minor injuries and illnesses, like cuts, lacerations, minor burns, sprains and infections.
Virtual urgent care
Where and when you need care — Franciscan Virtual Urgent Care is a supplement for in-person care, and provides an appointment via phone or video chat 24/seven with board-certified providers or nurse practitioners. Download the Franciscan Virtual Urgent Care app from the App Store or Google Play store, visit online at franciscanvirtualcare.org, or call 855-356-8053. Franciscan Virtual Urgent Care provides consultation, diagnosis and treatment, including prescriptions, as appropriate, all from the comfort of home — or on the go. In many cases, Franciscan Virtual Urgent Care can be there when the flu strikes at 2 a.m., a nasty cough develops during an important meeting or a camping trip is interrupted by a spider bite.
Life-threatening emergencies and trauma require emergency treatment. If you or a loved one have serious symptoms, go to the nearest hospital Emergency Services department or call 911 immediately. Our Emergency Services departments are open 24 hours a day.